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funrun
08 Jul 2010, 03:34 AM
Hey,

I like the 1.0.7 update very much - tooltips are great. But since I updated, Trillian is not able to successfully log into my MSN account. I already tried to delete and re-add this account - doesn't help.

After pressing the "Connect" button it switches to "Disconnect" for a few seconds, then it disconnects and the button switched back. During this, none of my MSN contacts is shown.

I created a debug log, shall I upload it (does it contain personal information?).

Thank you!

hmaffin
08 Jul 2010, 03:47 AM
Hey,

I like the 1.0.7 update very much - tooltips are great. But since I updated, Trillian is not able to successfully log into my MSN account. I already tried to delete and re-add this account - doesn't help.

After pressing the "Connect" button it switches to "Disconnect" for a few seconds, then it disconnects and the button switched back. During this, none of my MSN contacts is shown.

I created a debug log, shall I upload it (does it contain personal information?).

Thank you!

It's the same with Yahoo for me.... odd.

Toff
08 Jul 2010, 04:48 AM
I created a debug log, shall I upload it (does it contain personal information?).
It might, so you better e-mail it to the devs directly.

Sparks
08 Jul 2010, 01:17 PM
We'll definitely need the log (but yes, send it directly rather than copying it into a Bugzilla ticket, unless you scan the log and remove any personal information before posting). I'm on both MSN and Yahoo on 107 just fine as I write this, so a log would help determine what might be going wrong.

Sparks
08 Jul 2010, 01:18 PM
(I'll note that Yahoo didn't change at all between 106 and 107, so I'm puzzled why that'd be different. MSN /did/ change, so a bug there's a possibility.)

funrun
11 Jul 2010, 03:22 AM
It just started working again. I have no clue what changed...

Guess Microsoft changed something on their servers...