MetaContacts

[Eriol]

Hi everybody,

I have used Trillian (Windows version) for a long time, but I have switched to Mac and I don't understand in this version how metacontact works ? More precisely, how can I display them.

Thanks.

[Pechente]

They're displayed by default. You can expand them by clicking the avatar of a selected contact if that's what you mean.

[Maaren]

This was my trouble also in the beginning.
Created in Bugzilla http://bugs.ceruleanstudios.com/show_bug.cgi?id=12230

[Eriol]

They're displayed by default. You can expand them by clicking the avatar of a selected contact if that's what you mean.

I've tried it before but it didn't work.

[Soralette]

I've tried it before but it didn't work.

I've also had that issue. It seems like intermittently, I can click (or doubleclick) on a metacontact and have it expand or contract correctly, and other times, it won't.

This makes it extremely difficult to merge metacontacts, when needed -- you can't just drag and drop one onto another to merge them together, but neither can you always expand one to drop all of its subcontacts into the other.

It's a bit frustrating.


ETA:
For the record, I've tried this:

(click once to highlight, then again on the avatar to expand it a'la Windows, or else highlight the contact and hit the right arrow a'la normal OS X expansion) allows you to pick one of the subcontacts directly, just as on Windows.

The clicking twice thing is what I'd been trying above. There is no right arrow/triangle to click, as mentioned in the bug report. I've tried the right arrow on the keyboard, and this also only intermittently works on a per-metacontact basis. (If it works once on a metacontact, it will continue to work -- but it doesn't work for all metacontacts.)

[DiamondNRG]

I've also had that issue. It seems like intermittently, I can click (or doubleclick) on a metacontact and have it expand or contract correctly, and other times, it won't.

This makes it extremely difficult to merge metacontacts, when needed -- you can't just drag and drop one onto another to merge them together, but neither can you always expand one to drop all of its subcontacts into the other.

It's a bit frustrating.

I might be wrong, but if it works at all like it does in Windows, it is a single click to expand (not a double click) and you have to do it on the metacontact avatar, not their name...

[Soralette]

I might be wrong, but if it works at all like it does in Windows, it is a single click to expand (not a double click) and you have to do it on the metacontact avatar, not their name...

Yup, that's exactly what I was doing. :) To help clarify a bit, my repro steps for that method of expansion:

1) View contact list
2) Find a contact I know to be a MetaContact (no other differentiation possible)
3) Click on MetaContact to highlight
4) Wait about a second
5) Click on MetaContact avatar/userpic

Results:
About 85% of the time, the MetaContact expands or contracts. The other 15% of the time, nothing happens on the second click.

[DiamondNRG]

Yup, that's exactly what I was doing. :) To help clarify a bit, my repro steps for that method of expansion:

1) View contact list
2) Find a contact I know to be a MetaContact (no other differentiation possible)
3) Click on MetaContact to highlight
4) Wait about a second
5) Click on MetaContact avatar/userpic

Results:
About 85% of the time, the MetaContact expands or contracts. The other 15% of the time, nothing happens on the second click.

Are you sure that clicking on the metacontact to highlight them is a necessary step? It isn't here for me.

Seems weird that it would only expand sometimes though...

[Eriol]

Yup, that's exactly what I was doing. :) To help clarify a bit, my repro steps for that method of expansion:

1) View contact list
2) Find a contact I know to be a MetaContact (no other differentiation possible)
3) Click on MetaContact to highlight
4) Wait about a second
5) Click on MetaContact avatar/userpic

Results:
About 85% of the time, the MetaContact expands or contracts. The other 15% of the time, nothing happens on the second click.

Very nice thx a lot !!!