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View Full Version : [FOR SUBMISSION] Trillian freezes on loss of network connection


tbsd1369
23 Oct 2007, 08:47 PM
PROBLEM DESCRIPTION
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If a LAN connection is disrupted (removal of cable) or wireless connection is lost without first signing off, Trillian freezes up and will not respond.

EXPECTED RESULT
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Loss of connection should cause all identities to sign off. When connection becomes available again identities should sign back on.

ACTUAL RESULT
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Trillian freezes and will not respond to any actions. (Note: I only have the system tray icon enabled - no task bar entry). Any chat windows turn white (except for the title bar) and are equally unresponsive. There are no memory or cpu changes in the task manager - Trillian simply goes unresponsive. Requires ending of the trillian.exe process.

REPRODUCIBLE
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Was the bug reproducible: Yes, everytime.

TESTER DETAILS
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Build: 4.0.0.58 (Oct 11 Alpha)
OS: Windows XP
Date & Time: 10-22-07
Astra ID (if applicable): tim.banker
Skin: Trillian Cordonata
Plugins Enabled: Action pack, AOL, Google Talk, ICQ, Message Splitter 2.0, MSN, My Stuff, MySpace, RawEdit, Trillian Plus, Yahoo. (Disabled: IRC, Jabber, Rendezvous, TrillyWamp, winamp)

alextheblade
23 Oct 2007, 09:14 PM
known issue, already in bugzilla

tbsd1369
23 Oct 2007, 09:34 PM
Good to know, thanks.

Sorry, stupid me, I thought I couldn't get into bugzilla (apparently the link in the alpha testing email is wrong though)

alextheblade
23 Oct 2007, 09:36 PM
no prob

virgoville
24 Oct 2007, 03:49 AM
... if you have a really old invitation, the link might be different... so, the bug is here (http://bugs.ceruleanstudios.com/show_bug.cgi?id=4054). and,
The username/password also changed (when they did the server upgrade). The username and pass (not into Bugzilla, but to pass the web authentication) is now the same as it is to download Astra. (PM me if you don't know).

DiamondNRG
24 Oct 2007, 11:17 AM
Also for the record, when submitting a bug like this , you should turn off all 3rd party plugins and see if it still happens. I say this because some of the plugins in your list have KNOWN issues with Astra (Message splitter 2.0 for instances causes crashes under several conditions).