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Trophias
15 Nov 2007, 09:07 PM
I was updating my ipod touch when Astra just went and crashed on me, and it deleted my login, so when I went to re-enter the information, I got this error message:

Trillian has encountered an error and must close.

Please take note of any changes you've recently made to Trillian and try to reverse them if possible. If you installed a new plugin, try removing it and see the problem persists.

Then it gives me the location of the dump file. Should I attach the dump file here and see what caused the crash? I kind of know how to read dump files, but I don't have the software to do so at the moment.

Thanks for the help!

virgoville
18 Nov 2007, 03:54 PM
you can upload the crash file here or in bugzilla as a bug attachment.

anyway: it might be jabber, many people seem to have troubles with it, and it has already been submitted as bug 4375 (http://bugs.ceruleanstudios.com/show_bug.cgi?id=4375). try removing the jabber plugin and see if astra starts okay then...

and about this Astra Bugs forum, please use it for reporting bugs only (for solving problems, use rather the Astra Chat (http://www.ceruleanstudios.com/forums/forumdisplay.php?f=71)), and with a template suggested in the sticky:
LOOK HERE AND READ ME FIRST: What's this forum all about?!?! (http://www.ceruleanstudios.com/forums/showthread.php?t=87711)
:)

Trophias
19 Nov 2007, 03:30 AM
yup thats what it was :) Thanks :)