Honestly, "when it's done" is probably a better option than giving a date:

They give a date of "we'll have something released on such-and-such date."
The date gets missed.
People start complaining the day after.


OR
The date is reached.
People get happy when they download the product.
People get mad when the product isn't up to expectations because the company had to hurriedly slap something together in order to meet their date.



"When it's done" is a polite way of saying "We're working on it, we don't want to give a date, as that will hold us to some arbitrary time frame that we may or may not meet. If we do meet that date, we run the risk of releasing a sub-par product."


A lot of companies have had to re-schedule product launches when they realize a date will be missed.

As apposed to the current CS style of "we are never going to release something so everybody goes and buys the competitor product because they are stick of not getting any information"

It seems to really be working out for them.

Except they never actually said that.

Exactly my point, they don't release any information.

You don't use Trillian and are dissatisfied at the release of information. So why continue to post?

I do use the Windows version, and really the only reason is because it still works and I paid for it. I would like to prevent people from getting duped like I was though.

Congrats to the team that brought the iPad version to us. It is nice. I big step ahead and good start.

It arrived.

It's dreadful, as is the iPhone update.

Can we PLEASE rollback to the old version while the new is sorted out?

I have to say that I enjoy the new look and feel, though the contact list is kind of (ok, very) clunky!!!