Originally Posted by Hairy Scot
I am running 5.1 Build 19 Pro.
Every so often two empty groups pop up.
I delete them but they keep coming back.
There is no option to hide empty groups.
How can I get rid of these permanently?
Searching the forums is usually the best way to go, many things have been answered in the past including this.
I could be wrong about this, as I usually have my contact list showing all groups at all times, but I seem to remember groups showing up while still appearing empty if by chance you group by group and have one of those contacts moved into a metacontact. Don't quote me on that, I haven't verified but I do remember having something similar happen a while back.
As for hiding empty groups, there is an option to hide empty groups. It unfortunately was removed from the preferences.
You can set it to hide empty groups by changing the setting within buddies.ini
Supress Empty Buddy Entries=0
The file will be located within your user data folder, vista/7 path should be C:\Users\<username>\AppData\Roaming\Trillian\users \<astra id> unless you have manually specified a different path.